Aylesbury Bed and Breakfast in Aylesbury

CANCELLATION POLICY:

Your completion of a booking constitutes a legally binding contract between you (the booker) and Ardenwood Bed and Breakfast,

Any cancellations by the client must be made by phone. We do not accept cancellations made by email alone.  The date from which the cancellation applies will be the day the cancellation notice is received by Ardenwood.

Once a reservation is made any changes, such as a reduction of days or changes of dates or rooms, is deemed a cancellation and the standard cancellation charges shall apply.

The person who offers their card payment details to secure the booking shall be fully liable to Ardenwood Bed and Breakfast for all the final balances of all rooms secured.

For example, if you book 3 rooms (1 for you and 2 further rooms for 2 friends) and offer Ardenwood the deposit for each room, you will be liable for the entire cost of each room , should the other guests fail to comply with our cancellation terms.

This statement is due notice of these charges and no discussion will be entered into on this matter. This cancellation policy forms part of our terms and conditions and is covered by the legally binding contract you are agreeing to enter into by booking accommodation with us. By entering into this contract you are authorising us to make the above charges to the card without any additional consent being required.

Should the client need to cancel or change a confirmed booking for any reason, the following cancellation charges will apply:

For bookings of between 1 -2 consecutive nights we require a full 3 days (72 hours) notice from 4pm on the check-in date, otherwise the full cost of the stay applies and will be deducted from the payment card offered at the time of booking.

For bookings of between 3 -5 consecutive nights , we require a 7 full days (168 hours) from 4pm on the check-in date, otherwise the full cost of the stay applies and will be deducted from the payment card offered at the time of booking.

For bookings of between 6-9 consecutive nights we require 14 days notice from 4pm on the check-in date otherwise the full cost of the stay applies and will be deducted from the payment card offered at the time of booking.

For bookings of 10 or more consecutive nights we require 31 days notice from 4pm on the check-in date, otherwise full cost of the stay applies and will be deducted from the payment card offered at the time of booking.

For bookings of non-consecutive days (example: 2 nights booked one week then 3 nights booked the next week), each group of days booked is treated as a separate booking and the relevant cancellation policy for each booking will apply.

The deposit is non-refundable and non-negotiable.

Clients failing to arrive within 24 hours of the first day of visit and having omitted to inform Ardenwood of their delay shall be considered to have cancelled their booking and the standard cancellation charges shall apply.

Guests are advised to take out travel insurance.